Home Services

Every service your
business needs to
run without IT stress.

Six focused service areas — each designed to remove a specific layer of IT risk, cost, or complexity for small and midsize businesses across the Algarve.

€60per user / month
6core service areas
24/7monitoring coverage
1dedicated MSP partner

Cybersecurity

Layered protection for your users, devices, and data — from endpoint security to email filtering and MFA deployment.

Endpoint Email Security MFA
See full details

Cloud & Microsoft 365

Microsoft 365 administration, cloud migrations, SharePoint, Teams, and email — all managed and supported for your team.

M365 Teams Migrations
See full details

Backup & Recovery

Automated, verified, and tested backups — so you know exactly what happens if things go wrong, and recovery is measured in hours not days.

Cloud Backup NAS Backup DR Planning
See full details

Network Management

Reliable infrastructure from firewall to Wi-Fi — with ongoing monitoring, UniFi management, and network health visibility.

UniFi Firewall VPN
See full details

IT Consulting

Strategic guidance for technology decisions — budgeting, infrastructure planning, vendor selection, and growth roadmaps.

Roadmaps Budgeting Strategy
See full details

Your complete IT team — without the overhead.

BlueWave IT acts as your outsourced IT department. We handle the day-to-day so your team can stay focused on work — not tech problems.

Continuous monitoring of endpoints, servers, and services. Automated alerts when something needs attention — often before you even notice a problem.
Fast, friendly support for your team via remote connection, email, or phone. Issues are triaged, tracked, and resolved — with clear communication throughout.
Scheduled deployment of OS and software patches across all managed devices. Tested before rollout to avoid disruption, with compliance reporting available.
Full lifecycle management of workstations and laptops — asset inventory, health scoring, remote access, and onboarding/offboarding for new team members.
Get Managed IT Support

Environment Health Overview

Live
Patch compliance
98%
Devices online
24/24
Avg. response time
~15 min
Open tickets
2
This month resolved
47
✓ All systems operational
Last check: 2 minutes ago

Security that actually fits a small business.

Enterprise-level protection, tuned for the reality of SMBs — without complexity or bloat. We handle the security stack so you don't have to think about it.

Next-generation antivirus and EDR deployed to every managed device. Behavioural detection catches threats that signature-based tools miss — including ransomware.
Email filtering that blocks phishing, malicious attachments, and spoofing before they reach your inbox — integrated with Microsoft 365 mail flow.
MFA deployment and enforcement across Microsoft 365, VPN, and business applications. Reduces account takeover risk by over 99% for covered accounts.
Managed firewall rules, regular policy reviews, DNS filtering, and traffic visibility — keeping threats out at the perimeter before they touch your devices.
Improve Your Security Posture

Security Posture Score

Monitored
A+ Security Grade
Endpoint protection
Active
Email filtering
Active
MFA coverage
91%
Threats blocked (30d)
143

Cloud tools, properly configured and continuously managed.

Microsoft 365 is powerful — but misconfigured M365 is a security risk and a productivity drain. We make sure it's set up right, licensed correctly, and supported for your team.

User management, license assignment, mailbox configuration, and security settings — all maintained as part of your managed service. New hires and departures handled cleanly.
Setting up Teams structure, SharePoint sites, shared drives, and access permissions that match how your business actually works — not just defaults.
Moving from on-premise file servers, legacy email systems, or other cloud providers to Microsoft 365 — with minimal disruption and proper data validation.
Conditional access policies, Defender for Business setup, Secure Score improvement, and ongoing security posture monitoring within your tenant.
Talk About Your Cloud Setup

Microsoft 365 Tenant Overview

Connected
📧
Exchange Online
Healthy
💬
Microsoft Teams
Healthy
📁
SharePoint / OneDrive
Healthy
🔐
Defender for Business
Active
📊
Secure Score
78 / 100
⚠️
Unlicensed Users
2 flagged

Know exactly what happens when something goes wrong.

Most businesses assume their backups work. We verify it. Tested, documented, and monitored backup systems — so recovery is a controlled process, not a crisis.

Automated offsite backups of critical data to encrypted cloud storage. Retention policies configured to match your business requirements — daily, weekly, and monthly restore points.
On-premises Synology NAS backup for fast local restores — reducing recovery time for large datasets. Configured in a 3-2-1 backup strategy for maximum resilience.
Microsoft does not back up your M365 mailboxes or SharePoint data by default. We deploy third-party backup to ensure your cloud data has independent protection.
Regular restore drills, documented recovery procedures, and RTO/RPO targets agreed for your key systems. You'll know exactly how long recovery takes before you ever need it.
Review Your Backup Strategy

Backup Job Status

Verified
02:00
✓ Full
06:00
✓ Incremental
12:00
✓ Incremental
18:00
⚠ Review
Overall success rate
99.8%
Last restore test
7 days ago
Data protected
2.4 TB

A network that works quietly in the background — always.

Poor networking is the root cause of more productivity loss than any other IT issue. We build, monitor, and maintain reliable infrastructure so connectivity is never the bottleneck.

Rule set maintenance, firmware updates, traffic policy reviews, and intrusion detection tuning — keeping the perimeter hardened without blocking legitimate business traffic.
Full UniFi controller management — SSID segmentation, guest network isolation, coverage optimization, and access point health monitoring. Proper business Wi-Fi, not consumer kit.
Site-to-site and client VPN for secure remote access. Deployed and managed for home offices, multi-site businesses, and travelling staff — with device-level enforcement.
Continuous visibility into switch ports, access points, and uplinks. Bandwidth trending, anomaly detection, and proactive alerts before outages affect your team.
Review Your Network Setup

Network Topology

All UP
ISP Firewall Core Switch Wi-Fi AP 1 Wi-Fi AP 2 NAS VPN Client
Uptime (30d)
99.9%
Active devices
22

Technology decisions that actually align with your business.

No vendor bias. No unnecessary complexity. Just honest guidance on what your business needs — with a roadmap to get there at a pace that works for your budget.

A structured, prioritised plan for your IT over the next 12–36 months — hardware refresh cycles, software upgrades, security improvements, and budget allocation.
Recommendations on hardware, software, and SaaS tools that are right for your size and industry — avoiding vendor lock-in and overpriced enterprise tools that SMBs don't need.
Design of scalable infrastructure for office moves, new locations, or business growth — including networking, server environments, and cloud architecture.
Practical IT guidance around GDPR obligations for Algarve businesses — data handling, access controls, retention policies, and documentation requirements.
Start a Consulting Conversation

Sample IT Roadmap

Q1–Q4 2026
1
Security Baseline Audit

MFA, endpoint review, firewall assessment — Q1 2026

2
M365 Security Hardening

Conditional access, Secure Score improvements — Q1 2026

3
Backup Strategy Upgrade

Cloud + NAS 3-2-1 setup, restore testing — Q2 2026

4
Hardware Refresh

Workstation lifecycle review, 3 replacements planned — Q3 2026

5
Network Upgrade

UniFi rollout, Wi-Fi 6 APs, new core switch — Q4 2026

Reactive IT vs. Managed IT

See how BlueWave IT's managed service model compares to the traditional break-fix approach that most small businesses are still using.

What you get Break-Fix / Ad Hoc BlueWave IT Managed
Monitoring & alerting
Patch managementManual / inconsistent
Helpdesk supportPay per incident
Cybersecurity tools
Backup monitoring
M365 administrationPer-hour, reactive
Network management
IT strategy & roadmap
Predictable monthly cost
GDPR IT guidance

One plan. Everything included.

No tiered features, no surprise add-ons. All six service areas are covered under a single per-user monthly fee.

Standard Managed Plan
€60per user / month
Everything your business needs to run reliably, stay secure, and scale with confidence.
  • Managed IT helpdesk & monitoring
  • Endpoint protection & patch management
  • Cybersecurity — EDR, email, MFA
  • Microsoft 365 administration
  • Backup monitoring & verification
  • Network health & support
  • Annual IT consulting review
  • GDPR IT guidance
Get Started — Book a Consultation
Free Before You Commit
FreeIT assessment
Not sure where to start? We'll review your current environment, identify risks, and give you a clear picture of where you stand — no strings attached.
  • Full environment review
  • Security gap identification
  • Backup status assessment
  • Network health check
  • Clear written summary
  • Prioritised recommendations
Request Free Assessment

Ready to stop reacting and start managing?

Talk to BlueWave IT about how managed services can eliminate the IT stress that's costing your business time and money every week.